Dr. Gan Kian Seong

My mum had an appointment with Dr. Gan today. There was no appointment time stated on the appointment card, so we assumed we should come in the morning. We arrived at 8:40am and the clinic staff informed us that she needed to do a blood test first. After the blood test, the clinic staff asked us to return at 10:30 am to see Dr. Gan. We arrived on time but by 10:50 am Dr. Gan still had not arrived. As I had work commitments I had to leave and reschedule. The clinic staff then asked us to come back at 3:00 pm. We returned at 3:00 pm but even by 4:20 pm, Dr. Gan was still not available. What disappointed us the most was having my elderly mother wait for hours and make multiple trips to the hospital in a single day. Long waiting times are especially difficult and exhausting for senior citizens. We understand that doctors may have emergencies or unforeseen delays, but patients’ time should also be respected. Better communication and more accurate scheduling would have allowed us to plan accordingly instead of waiting for hours without any updates. We expect a higher standard of service from a private hospital. We sincerely hope the hospital will review its appointment management process to ensure that elderly patients and their families do not have to go through such an experience again.

Jul 2026

The service from the nurses and staff was all okay, both from the Flora Ward Team! Dr. Gan is also the best Dr too!

May 2026

The service here is satisfactory and comfortable. Dr. Gan Kian Seong served us well, his explanations were satisfactory, and his education was very good and acted as medicine for the patient. Pak Hatim was very friendly, kind, and facilitated our affairs during our time at KPJ. He accompanied us everywhere. It was a pleasure dealing with Pak Hatim. Pak Hatim's position is CCX. I hope Pak Hatim receives blessings from KPJ headquarters. This is a sincere wish from me for the kind-hearted Pak Hatim and the excellent doctor.

Apr 2026

Very positive experience with Dr. Gan Kian Seong at KPJ. Friendly, professional, and genuinely caring, he made sure I clearly understood my gastric condition and how to manage it properly. The nurses were very polite and gentle throughout every step from blood taking, IV drip, medication, ultrasound, to X-ray making the whole process comfortable. Oh yeah the hospital meals were delicious and fresh. Even when I had little appetite, the food made me feel like eating again Truly appreciate the excellent care from both the doctor and the wonderful medical team :)

Feb 2026

clinic DR Gan Kian Seong Tq for the best service.. En Hatim CCX position

Jan 2026

Dr Gan. Sister Nor Azlina and his team of nurses which are really was very helpful ,and always listen to their patients needs at the Dialysis centre

Nov 2025