Dr Yap Boon Hung

My father made an appointment to see Dr Low Eu Huat at tung shin today. He has been suffering from knee pain for months and wanted to see Dr Low, after being recommended by a friend with a similar problem. When he arrived at the registration counter, some Chinese lady at the counter asked why he needed to see an orthopedic, did he had a fall? When he said he didn't fall down, she said he no need to see Dr Low and referred him to a general physician Dr Yap Boon Hung. Since when you need to have a fall to see an orthopedic?! Dr Yap ordered some blood test and without explaining much, prescribed pain killers and gout medication. Medication bill was RM94.85, and the so called consultation was RM200. Our questions: 1. Why did the counter registration lady say my father cannot see Dr Low? Who is she to triage him to which department to visit? Is she a medical professional ? My father is a paying patient, how come he cannot choose the doctor he wish? 2. Why was colchicine started since my father's uric acid is not high at all? (320, normal range 202-417) 3. How come Dr Yap didn't give a good explanation/ diagnosis to my father. He came back not knowing what is the diagnosis and why was he prescribed all the medication. For the fees we are paying, we demand an explanation to the above questions. Calls made to customer service went unanswered. Appreciate a prompt reply.

Jun 2026

Positive experience in Tung Shin. Thank you Dr. Chai Kueh Kong and Dr. Yap Boon Hung for their patience and professional. Also thanks for the physiotherapy team especially Wong Kar Jun, Mr. Mah and Ms.Tham who were professional, responsible and kindness.

May 2026

Nice services.Thank you Dr.Yap Boon Hung and Dr. Chai Kueh Kong for their professional and responsible. Special thanks to the physiotherapists with their patience and responsibilities especially Wong Kar Jun, Mr. Mah and Ms.Tham.

May 2026

Good services overall especially Dr. Yap Boon Hung and Dr. Chai Kueh Kong with their professional and responsible. Nurses at 8B with good attitude and patience. Special thanks to psychotherapy team especially Wong Kar Jun, Mr. Mah and Ms.Tham. Finally Happy Nursing Day for all the nurses!

May 2026

We had a very bad experience in Tung Shin Hospital. On 25th April, our grandmother was hospitalised to Tung Shin Hospital to get the CT scan as the doctor from a clinic suspected that my grandmother was having stroke. The doctor that was assigned to my grandmother was Dr.Yap Boon Hung. We were expecting that this doctor would explain the CT scan result, causes, and possible treatments to us. However, we hear nothing from the doctor. The doctor only visited twice but he never explain a single question from us, the time that he stayed in my grandmother’s room was less than 1 minute and when my family members asked him questions, he ignored and walked away immediately. My family members need to chase after him in order to ask 1 question, which is to check on my grandmother’s blood pressure. The second time he visited my grandmother’s room was on 26th April, and his behaviour truly shocked us. He walked towards my grandmother’s, lifted her blanket up, pointed at her tummy and shouted “why did you feed her that good? Look at how fat she is! You shouldn’t feed her nicely!” while my grandmother was begging him to stop as she was feeling cold. Please, as a doctor you should have possess good ethics and right attitude. He walked away immediately after saying such ignorant comments on my grandmother’s body figure without explaining how serious my grandmother’s stroke was. On 27th April, we decided to discharge our grandmother and to send her to another hospital. After knowing our decision, this doctor, Dr. Yap Boon Hung rushed to our room and scold my family members. The words he said next then made our heart broken “If you have no money! Don’t come to Tung Shin!” Can you guys believe it? My family members secretly called us immediately and we heard every hurtful words that he said. We reached the hospital around 4pm and he was still there scolding my grandmother and my family members. My dad couldn’t bear his poor attitude any longer so he argued with him, requesting him to explain my grandmother’s CT scan. He said again “You all got no money then you are not allowed to come to Tung Shin!” To cut long story short, there are two things that we would like to complain: 1. As a patient, we have the right to know the result of the scan or check ups that we had in your hospital. In my grandmother’s case, she is suffering from stroke since 25th April and had her scan done on that day. Why did the Dr Yap Boon Hung explained nothing to us even though we requested him to? Why did he dragged our time for 3 days and charged us RM 220 first visit and RM 450 on follow up visit when he actually did nothing but to say high blood pressure only? （you can check your CCTV and observe how “long” did he visited my grandmother. 2. As a doctor, can you ever scold patient based on how she looks? She scolded my grandmother and said that she is fat. Dr Yap Boon Hung also shouted at my grandmother and my family “if you have no money don’t come to Tung Shin!” When we were just trying to get her discharged and transfer her to another hospital due to his poor attitude and lack of ethical behaviour? I hope this review can get a serious response from your company. There is no single patient should have received such treatment from any hospitals. We chose your hospital as your are famous on Chinese traditional treatment, but not your poor service, poor attitude, ignorance, and lack of ethics doctor. For those who are reading my review, if you would like to hear our bad experience from Dr. Yap Boon Hung, feel free to contact me, I can translate to Chinese, Malay or even Japanese for you.

Nov 2025

Dr Yap Boon Hung one of the worst doctor..money minded, rude, patient unfriendly and eager to go home on time instead treating the patient. This is my first and last time i visit this hospital. Your hospital name tarnished because of one rude terrible doctor. I hope God will punish him the worst.

Nov 2025